ABOUT US

OUR MISSION

By maintaining the highest level of quality in heat-treatment technology and services, INDUSTRIAL THERMAL SERVICES, LLC continues to lead the industry improving its products and services as technology improves.

CORE VALUES

Safety First/Quality Always

Every Task, Every Day, Every Year.

Integrity

Honesty in all areas, we say what we are going to do and do what we say.

Service Leadership

Leading service quality, professionalism, and responsiveness.

Innovation

Supports continuous growth and improvement.

Respect

For our customers, our ITS family, and all involved in the industrial industry.

Customer Goals

What is important to our customers, is important to us.

All aspects of an ITS, LLC job is focused on meeting the client’s needs of quality, safe, cost effective and timely service, while operating within our company policies and procedures.

QUALITY GUARANTEE

ITS,LLC Quality Programs have been established to ensure our services adhere to a defined set of quality criteria which meet or exceed the Federal, State, Client, and Third-Party requirements. This is the foundation of our service attitude to ensure that our clients receive consistent quality service.

ITS,LLC Quality Policy is to consistently provide our customers with heat-treating services that will meet or exceed their quality requirements, while providing the best overall value. To help us meet these objectives, ITS,LLC has implemented this Quality Management System together with its supporting documented procedures, processes, and controls. This Quality Management System is intended to ensure that ITS,LLC embraces a robust and reliable quality program, while at the same time fostering continuous improvement in our processes, products and services, and in our workforce.

Each service opportunity is a chance to continue building our customer’s trust and confidence. The success of our company requires teamwork, engagement, ownership and support from all our valued employees.